Mindful Methods Advanced Nursing Practice, Inc. ("Mindful Methods," "we," "our," or "us") is committed to protecting the privacy and confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.mindfulmethodsinc.com or use our telehealth services.
Please read this policy carefully. If you do not agree with its terms, please do not use our services.
We collect information in the following ways:
Information you provide directly:
Information collected automatically:
Information from third parties:
We use the information we collect to:
We do not sell, rent, or trade your personal or health information to third parties for marketing or commercial purposes — ever.
As a healthcare provider, Mindful Methods is a Covered Entity under the Health Insurance Portability and Accountability Act (HIPAA). Your medical and mental health records are considered Protected Health Information (PHI) and are governed by strict federal privacy and security rules.
Under HIPAA, we are permitted to use and disclose your PHI for the following purposes without your prior written authorization:
For all other uses and disclosures of your PHI — including sharing with family members, employers, or for marketing purposes — we will obtain your written authorization prior to disclosure. You have the right to revoke that authorization at any time.
A complete description of our HIPAA practices is available in our Notice of Privacy Practices (NPP), which you will receive upon becoming a patient and which is available upon request at hello@mindfulmethodsinc.com.
We may share your information in the following limited circumstances:
Mental Health Records: California law provides additional protections for mental health records beyond HIPAA requirements. Psychotherapy notes are afforded the highest level of protection and require separate, specific authorization for release.
Mindful Methods delivers psychiatric services exclusively via telehealth. We use HIPAA-compliant platforms for all video sessions and electronic communications. By using our telehealth services, you acknowledge:
Our scheduling and intake platform (IntakeQ/PracticeQ) and booking platform (Headway) operate under their own privacy policies and are bound by BAAs with our practice.
Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device. We use:
You may disable cookies through your browser settings; however, doing so may limit certain website functionality. We do not use cookies to track your health information or link website behavior to your clinical records.
Under HIPAA and applicable California law, you have the following rights regarding your health information:
To exercise any of these rights, please contact us at hello@mindfulmethodsinc.com. We will respond within 30 days.
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors through our website without parental or guardian consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
For minors receiving clinical services, we comply with all applicable California laws governing the privacy rights of minors in the context of mental health treatment, including provisions that allow certain minors to consent to outpatient mental health services without parental authorization.
We implement administrative, physical, and technical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction, consistent with HIPAA Security Rule requirements. These include:
In the event of a breach of unsecured PHI, we will notify affected individuals as required by the HIPAA Breach Notification Rule and applicable California law.
No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you have concerns, please contact us directly.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify active patients by email.
Your continued use of our website or services after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us:
To file a complaint with the U.S. Department of Health & Human Services Office for Civil Rights, visit hhs.gov/hipaa/filing-a-complaint or call 1-800-368-1019.